Customer Service Out the Wazoo

A coworker from my evening job recently collaborated with me to provide some pretty cool customer service (if I do say so myself!). Basically a girl showed up at my campus in a panic because a powerpoint presentation she'd made at the other campus was not on her flash drive, and she was due to do the presentation in less than an hour. I called the other campus and had the librarian there check the computer that the student had used, and instructed him to please email me the powerpoint file if it was there. The student had to go to class, so I asked if she wanted me to text her to let me know if we'd found the item. She was so pleased and excited! She jotted down her cell phone number. Unfortunately, the file was not located, and I had to text the student to give her the bad news. But the good news is that she was really thrilled that we bent over backwards to try to help her in a pinch. I don't mean to toot my own horn, but I want to give credit to my colleague, Carl, for trying to hunt down the file and for getting back to me so promptly. And thank you, technology, for making communication so easy!
Speaking of technology and communication, I am just dying to get a smart phone. Or smartphone. Which is it? I have had my eye on the Motorola Devour ever since the non-functional mockups showed up in Best Buy. But do I really like the phone? It's impossible to tell since the Verizon store does not have any working models. In fact, when I called Verizon to ask when a floor model would be available, I was informed that they might never get one. Now, how am I supposed to know whether I like the phone or not? I am certainly not going to buy one without trying it out. :( In truth, it may be a blessing in disguise that they don't have a floor model, because I really don't need to spend $30 a month on a data plan. I have too much to do as it is, and I've seen how ubiquitous internet is addictive to users and potentially irritating to neglected dining companions. ;) So maybe it's a good thing that I haven't gotten to play with one. But will that deter me from going back to the Verizon store for the third straight weekend to see if they have it? Nah.
In other news, there is a Tennessee Valley Chapter SLA meeting coming up in the very near future! April 3 to be precise. I am so excited because it will be my first chapter meeting EVER, as well as my first meeting as a chapter officer! I am the Membership Chair this time around, and thanks to the fantastic Erin Anderson and Christi Underdown, I've actually got some ideas to contribute. PLUS, the meeting is in Murfreesboro. My husband is going to go with me to Murf and we are going to meet with our advisor from our MTSU master's program. I am really looking forward to catching up with Tom, and possibly meeting his family. If we have any room left for food at all by the time we leave Murfreesboro, we are going to try to eat at Toot's. Toot's was one of our favorite places to eat in the Boro, and I really miss it, so we need to try to make it happen.
To top things off, the day after the SLA meeting is EASTER SUNDAY! Woo hoo! Reminding me of God's goodness. His mercy endures forever! :) Plus, I will get to see some of my in-laws, eat great food, and finally partake in chocolate. There's just so much good stuff going on that I can hardly stand it. With that being said, peace out for now!